H&M’s website

Here’s how the Higg Sustainability Profiles appeared on many H&M product pages

This item, for example, was produced with

30% less water

than typical

Clicking here opened the profile on the Higg website, which should display the same data...

Higg website

...but in this case,

it doesn’t.

This item was actually made with 31% more water, making it worse than conventional

materials

On the H&M website this data was presented incorrectly: “more” became “less”

Quartz | qz.com | Data: Quartz research

Here’s how the Higg

Sustainability Profiles appeared on many H&M product pages

H&M’s website

This item, for example, was produced with

30% less water

than typical

Clicking here opened the profile on the Higg website, which should display the same data...

...but in this case,

it doesn’t.

Higg website

This item was actually made with 31% more water, making it worse than conventional

materials

On the H&M website this data was presented incorrectly: “more” became “less”

Quartz | qz.com | Data: Quartz research

Here’s how the Higg

Sustainability Profiles appeared on many H&M product pages

H&M’s website

This item, for example, was produced with 30% less water than typical

Clicking here opened the profile on the Higg

website, which should display

the same data...

...but in this case, it doesn’t.

Higg website

This item was

actually made with 31% more water, making it worse than conventional

materials

On the H&M website this data was presented incorrectly: “more” became “less”

Quartz | qz.com | Data: Quartz research

Your screen

is too small

to view

this graphic

Try rotating

your device

or resetting

your browser’s

zoom

H&M’s website

Here’s how the Higg Sustainability Profiles appeared on many H&M product pages

This item, for example, was produced with

30% less water

than typical

Clicking here opened the profile on the Higg website, which should display the same data...

Higg website

...but in this case,

it doesn’t.

This item was actually made with 31% more water, making it worse than conventional

materials

On the H&M website this data was presented incorrectly: “more” became “less”

Quartz | qz.com | Data: Quartz research

Your screen

is too small

to view

this graphic

Try rotating

your device

or resetting

your browser’s

zoom

Here’s how the Higg

Sustainability Profiles appeared on many H&M product pages

H&M’s website

This item, for example, was produced with 30% less water than typical

Clicking here opened the profile on the Higg

website, which should display

the same data...

...but in this case, it doesn’t.

Higg website

This item was

actually made with 31% more water, making it worse than conventional

materials

On the H&M website this data was presented incorrectly: “more” became “less”

Quartz | qz.com | Data: Quartz research

Here’s how the Higg

Sustainability Profiles appeared on many H&M product pages

H&M’s website

This item, for example, was produced with

30% less water

than typical

Clicking here opened the profile on the Higg website, which should display the same data...

...but in this case,

it doesn’t.

Higg website

This item was actually made with 31% more water, making it worse than conventional

materials

On the H&M website this data was presented incorrectly: “more” became “less”

Quartz | qz.com | Data: Quartz research

H&M’s website

Here’s how the Higg

Sustainability Profiles

appeared on many H&M

product pages

This item, for example,

was produced with

30% less water than typical

Clicking here opened the

profile on the Higg website, which should display the same data...

Higg website

...but in this case,

it doesn’t.

This item was actually

made with 31% more water, making it worse than

conventional materials

On the H&M website this data was presented incorrectly: “more” became “less”

Quartz | qz.com | Data: Quartz research

H&M’s website

Here’s how the Higg

Sustainability Profiles

appeared on many H&M

product pages

This item, for example,

was produced with

30% less water than typical

Clicking here opened the

profile on the Higg website, which should display the same data...

Higg website

...but in this case,

it doesn’t.

This item was actually

made with 31% more water, making it worse than

conventional materials

On the H&M website this data was presented incorrectly: “more” became “less”

Quartz | qz.com | Data: Quartz research